Tokojaya Lao Assurance Co. Ltd (Toko Assurance) is solely owned by a Malaysian with insurance background; and we commenced our insurance business in May 2007 under the license conferred by the Committee for Planning and Investment (CPI), Lao PDR.
We are actively growing in the Lao market, offering superior range of value-added business and personal insurance products. WithToko Assurance majority owned by a Malaysian conglomerate, this enables Toko Assurance to have a regional and international connections that give us the competitive edge. We pride ourselves in having a respected pool of experts with commitment to excellence.
The path to excellence is never-ending. Therefore, we endeavour to deliver quality customer-centric service along the way, as well as to constantly develop and explore new services.
For General Insurance, Toko Assurance is strategically positioned to meet the evolving needs of their customers and continues to expand its offerings to meet those requirements. With fully dedicated and professional human resources, Toko Assurance combines international expertise with local flexibility right to the customer’s doorstep. Discover how their strength, commitment and focus on building long-term relationships enable Toko Assurance to deliver a range of solutions, customized to suit customers’ specific needs.
From its inception in 2007 till now, Toko Assurance has grown from strength to strength, indicated by an ever-growing list of satisfied customers. To strive for a high quality of service, Toko Assurance boasts of having agency network in all 17 provinces of Lao PDR.
We envisage in becoming a leading asset management company with various insurance contracts and policies purposely designed for the people in Lao PDR. To ensure that our objectives are met, Toko Assurance is committed towards achieving the highest standard of corporate governance with sustained growth and long-term accountability in the international business environment. Hence, we practice a culture that promotes teamwork and integrity with an open-door policy that encourages an entrepreneurial and collegial atmosphere where our team can learn and thrive. We believe it is through this that we are better able to commit ourselves in providing our customers the best services.
We demonstrate our commitment to customers by merging a blend of creativity, experience, and quality customer-service. Our service is deeply rooted in providing full customer satisfaction. To achieve this, our strategic focus lies in meeting our customers' evolving needs and protecting their assets and health. Therefore, with both vision and commitment in mind, our philosophy continues to ensure that we conduct our business efficiently with proven strategies where your satisfaction is our business.
We pride ourselves in having a regional and international connection...
Mr. Raymond Lim
Chief Executive Officer
A member of the Chartered Insurance Institute and Chartered Insurer, Raymond has 30 years of experience in general insurance business.
Raymond was attached to two major general insurance companies in Kuala Lumpur as underwriting and claims manager and he was the General Manager with a general insurance company in Negara Brunei Darussalam prior to joining Toko Assurance as the Chief Executive Officer.
Mr Fongsamouth Chanthavong
Fongsamouth graduated with a Bachelor of Electricity at the National University of Laos, Lao PDR. Fongsamouth prides himself on diverse insurance knowledge in underwriting, marketing and claims and has even undertaken numerous insurance training sessions. Prior to his recent appointment as Toko Assurance's Claims Manager, Fongsamouth was previously attached to another insurance company in Laos from 1994 to 2007.
Mr Venephet Keopaphanh
He holds a master degree in Financial Management from a Lao University. He was trained in Price WaterhouseCoopers (Lao) Ltd and is leading our Account Department in all aspects of accounts, the final accounts and Lao Accounting. He is in charge of our company tax, VAT and all the accounts.
Ms Stephanie Sathiawan
Sales & Marketing Manager
Majoring in Law from University of London, she has been exposed in the Intellectual Property Law, customer service industry, financial services and an accumulative of 13 years working experience.
Her mentoring of our Sales staff and training them into insurance professionals are her key tasks. She possesses the convincing sales acumen with the customers and agents, responsible for sales planning, formulating sales strategies to capture larger market share.